How do I place an order?

• Simply browse our website, select the desired items, and add them to your cart. Proceed to checkout, enter your shipping information, and complete the payment process.

• Once order is placed, PLEASE allow 3-5 Business days for production to process order and get it ready for shipping.

1. What payment methods do you accept?

   • We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways. All transactions are encrypted for your security.

2. Can I modify or cancel my order after placing it?

   • Unfortunately, once an order is placed, we're unable to modify or cancel it. Please double-check your items before completing your purchase.

3. How can I track my order?

   • Once your order is shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your package on our website or the respective courier's site.

4. What is your return policy?

   • We offer a hassle-free return policy within 30 days of receiving your order. Please visit our 'Returns & Exchanges' page for detailed instructions on how to initiate a return.

5. Are discounts and promotions available?

   • Keep an eye on our website and subscribe to our newsletter for the latest updates on discounts, promotions, and exclusive offers.

6. What if an item is out of stock?

   • If an item is out of stock, you can sign up for notifications on the product page. We'll email you as soon as it becomes available again.

7. How can I contact customer support?

   • You can reach our customer support team through the 'Contact Us' page on our website or via email at [support@jsphereinc.com]. We strive to respond promptly to all inquiries.

8. Are my personal and payment details secure?

   • Yes, we take the security of your information seriously. Our website employs the latest encryption technology to ensure that your personal and payment details are safe and secure.